Drone-based delivery services in Bengaluru: How it works and what’s next

Drone-based delivery services in Bengaluru: In a groundbreaking step toward smart urban living, Prestige Falcon City, one of Bengaluru’s premier residential complexes, has become the first in the city to experience drone-based delivery services. This futuristic convenience comes through a strategic partnership between BigBasket, India’s largest online grocery platform, and Skye Air Mobility, a leading drone logistics provider.

Residents of Prestige Falcon City can now receive their groceries and daily essentials delivered directly to their doorstep by drone—in as little as five to ten minutes. This cutting-edge service redefines hyperlocal delivery, making it not just faster but also more sustainable and less reliant on ground traffic.

🚨 A housing complex in Bengaluru, residents of Prestige Falcon City are now receiving groceries, and other essentials via drone through a Big Basket-Skye Air partnership.

The drone service delivers goods in five to ten minutes, with operations running daily from 7 am to 8 pm. pic.twitter.com/dxJtVg7aob

— Indian Tech & Infra (@IndianTechGuide) May 4, 2025

Drone-based delivery services in Bengaluru: How it works

Once an order is placed on BigBasket, items are packed and loaded onto drones at a designated dispatch point. These drones then autonomously navigate to a centralized drop zone within the housing complex, where staff or smart lockers manage the final handover. The system is fully automated and GPS-enabled, ensuring real-time tracking and precision landing.

• Operating Hours: Daily from 7:00 AM to 8:00 PM
• Delivery Time: 5–10 minutes from dispatch
• Coverage: Essentials and groceries (initial phase)
• Benefits: Reduced road congestion, faster service, eco-friendly delivery

This pilot initiative not only enhances convenience for residents but also signals a major shift in last-mile delivery solutions—particularly in dense urban environments where traffic delays and logistics bottlenecks are common.

As drone delivery becomes more viable with regulatory support and technological advancements, such projects may soon become a norm in modern housing societies across India. The collaboration sets a powerful precedent for urban air mobility, showcasing how drones can integrate seamlessly into daily life.

With the success of this program, stakeholders are optimistic about expanding drone delivery services to more neighborhoods and even extending beyond groceries to include medicines, documents, and other high-priority items.

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