Private sector lender Axis Bank has announced the launch of banking services on WhatsApp to enable its retail customers to undertake a slew of banking requirements from their home. This will allow customers to seek information regarding their account balance, recent transactions, credit card payments, fixed and recurring deposit details, besides getting their queries answered in real-time.
“Our objective is to re-define the role we can play in the life of our customers, by elevating digital banking to new domains of customer engagement. This technology will not only enhance customer experience, but also provide a seamless and personalized experience to all our customers, as well as non-customers,” Sameer Shetty, EVP and Head – Digital Banking, Axis Bank said:
Axis Bank WhatsApp Banking is available 24×7, including holidays, and the service will be available for both customers and non-customers of the bank. It is completely safe, as it works on a secure end-to-end encrypted messaging channel.
How to register for Axis Bank WhatsApp Banking service
To get started with WhatsApp Banking, customers simply need to send ‘Hi’ to 7036165000 on WhatsApp.
You can subscribe to the service through any of the following methods:
Sending “ Start” via SMS to “7036165000”
Giving a missed call on “7036165000”
By sending Subscribe to WhatsApp Banking via WhatsApp to “7036165000”
Axis Bank range of services on WhatsApp
Generate List of Fixed Deposits
View your FD details
Open Express FD
Get your Account Balance
Generate Account/Mini Statements
Order Cheque Book, Open Video KYC Instant Savings Account
Block Debit Card
Get your Outstanding Amount, Available Credit Limit
Summary of Credit Card, Bill Payment details
Block your Credit Card
By using WhatsApp Banking, customers can now chat with Axis Bank for their queries related to their banking transactions, information like nearest branch, ATM or loan centre location, and can apply for various banking products as well.
Axis Bank is the third-largest private sector bank in India. With its 4,568 domestic branches (including extension counters) and 11,629 ATMs across the country as of 31 December 2020, the network of Axis Bank spreads across 2,521centers.